Cg_pham at 10:19, 9 February 2012

2012-02-09T10:19:09Z

← Older revision		Revision as of 10:19, 9 February 2012
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	[[Category:~~HelpBooks~~]]		[[Category:Deployment guidelines]]
			{{HelpFiles_Deployment}}

Catglobe: jrfconvert import

2011-03-07T08:58:51Z

jrfconvert import

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[[Category:HelpBooks]]

==Troubleshooting==

'''Problem'''

Version 5-0, 5-1: Configuration error occurs when parsing Config file:

'''Potential solution'''

Perhaps you’ve selected a wrong ASP .NET version for your website. It must be ASP .NET 2.0.50727.

'''Problem'''

Version 5-0, 5-1: Error when using Wizard: GDI error: Or

Line xxx: button.Save(buttonPhysicalPath filename);

'''Potential solution'''

This error occurs if the folder \Images\Common\Buttons is missed when publishing the website. You can go to \Images\Common\ and create the Buttons folder or ask for a full published website.

'''Problem'''

Cannot connect to a remote database server?

'''Potential solution'''

Open SQL Server Configuration Manager

Open Named Pipes: Change Enabled to Yes.

Open TCP/IP: Change Enabled to Yes.

'''Problem '''

Server error when adding images/attachments…

'''Potential solution'''

Please check your FilePath value.

'''Problem'''

Error when using Import Wizard

'''Potential solution'''

If server errors or cannot access errors occurs when using Import Wizard, check the following things:

Have folders for TempBulkPath and BulkPath already been created?.

Have you already set full access rights to these folders for ASPNET_Impersonated (refer to 3. Deploying the Catglobe web site)

If the website and database are not in one server, then make sure that CATGLOBE website (in web server) have full access to BulkPath.

'''Problem'''

Error when opening My CATI

Unable to generate a temporary class (result=1).Error CS2001: Source file 'C:\WINDOWS\TEMP\32ws_pxp.0.cs' could not be founderror CS2008: No inputs specified :

'''Potential solution'''

Remember to add NETWORK SERVICE user to C:\WINDOWS\TEMP\ with full access.

'''Problem'''

Error when opening My CATI

Access to the temp directory is denied. Identity “Domain\Username”…

'''Potential solution'''

Remember to add NETWORK SERVICE to C:\WINDOWS\TEMP\ with full access.

'''Problem'''

In version 5.0: Error when opening My CATI

The request failed with HTTP status 404: Not Found

'''Potential solution'''

Check your WSCATIPATH (refer to Setting up the web config file\WSCATIPATH for more detail).

'''Problem'''

The current identity (Domain\Username) does not have write access to 'C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files'.

'''Potential solution'''

Try to add ASP .NET permission to the above directory for that user. Refer to 3. Deploying the Catglobe web site.

'''Problem'''

Error when opening Import Wizard:

System.Data.OleDb.OleDbException: Unspecified Error

'''Potential solution'''

Add ASPNET_Impersonated to C:\Windows\Temp with full access.

'''Problem'''

The namespace in client side is null when using AJAX.PRO in Vista (IIS 7)

'''Potential solution'''

_ Make sure that IIS_ISSRS group has access to your Web site folder

_ In Web.Config, move the AjaxPro handlers from <httpHandlers> to under <system.webServer> \ <Handlers>

<configuration>

<system.webServer>

<handlers>

<add name ="AjaxPro" verb="POST,GET" path="ajaxpro/*.ashx" type="AjaxPro.AjaxHandlerFactory, AjaxPro.2"/>

</handlers>

</system.webServer>

</configuration>
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Troubleshooting - Revision history

Cg_pham at 10:19, 9 February 2012

Catglobe: jrfconvert import