Difference between revisions of "Setup Voxmeter Lyd Opsoetning auto deployment CATI solution for Windows"
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- Optional: External headset. | - Optional: External headset. | ||
− | <p><br></p> | + | <p>Important: if you can't run "setup.exe"<br></p> |
− | <p> | + | <p>'''Method 1: Disable Windows Defender SmartScreen Security Software'''</p> |
− | + | #Go to '''Start > Settings > Update & Security'''. | |
+ | #Navigate to '''Windows Defender''' and click '''Open Windows Defender Security Center'''. | ||
+ | #Click the '''App & browser control''' section, scroll down, find '''Check apps and files''' and turn it off. | ||
+ | [[File:Windows-protected-your-pc-3.png|300px|left|thumb]] | ||
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#Download package at https://voxmeterinterviewer.catglobe.com/setup.exe | #Download package at https://voxmeterinterviewer.catglobe.com/setup.exe | ||
#Run “setup.exe”, please skip warring setting in Windows. | #Run “setup.exe”, please skip warring setting in Windows. |
Latest revision as of 10:26, 5 October 2021
Introduction: This package setup automatic test microphone + speaker + setup SIP phone profiles + Open questionnaire test + Login to https://voxmeter.catglobe.com automatic. Automated packages reduce your spending time on troubleshooting and make a CATI call. We have two contexts
Requirements:
- Windows OS 7/10
- Firefox web browsers
- Interviewer account
- Optional: External headset.
Important: if you can't run "setup.exe"
Method 1: Disable Windows Defender SmartScreen Security Software
- Go to Start > Settings > Update & Security.
- Navigate to Windows Defender and click Open Windows Defender Security Center.
- Click the App & browser control section, scroll down, find Check apps and files and turn it off.
- Download package at https://voxmeterinterviewer.catglobe.com/setup.exe
- Run “setup.exe”, please skip warring setting in Windows.
- Automated package force Test your microphone. You must say something until microphone record sound successfully.
- Automated package force test speaker on PC.
- Select working site example voxmeter.catglobe.com.
- Select SIP phone profiles. Default profile should be working for most of case. Automated package will dial to test number “789”. You hear “welcome – goodbye” if default profile successfully.
- If default SIP phone doesn’t work (can’t hear sound dial to 789). Please select other profile step by step. We recommend you select Tunnel profile.
- Important thing that you must dial successfully to 789, also hear sound audio during test process. Contact Supervisor if you can’t pass Step 7 or Step 8. This page explains a problem https://wiki.catglobe.com/What_are_the_required_to_Voxmeter_VoiP_Call
- Automated packages redirect you to https://voxmeter.catglobe.com.
Important note: You select “Spring over” on automated packages on next shift If you passed requirement steps 1 to 9.
Instructions step by step by pictures:
Accept “Run anyway”