View source for Bug's settings

= Settings&nbsp;for Bug template:  =

== Properties:  ==

=== _Property: <span style="color: #ff0000">Reporter [Resource - ''Required'']</span>  ===

[[Image:Reporter.png]]

*'''Objectives:'''

&nbsp;&nbsp;&nbsp;&nbsp; This parameter stores information about the bug reporters so that we can:<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; + Contact to them to get more information of the bug report,&nbsp;to ask them for approval after the bug was fixed.<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;+ Add them to the task's Observer list so that they can get informer messages about the status of the bug they have reported. 

*'''Value:'''

&nbsp;&nbsp;&nbsp;&nbsp; Select the person who sent the bug report.

=== _Property: <span style="color: #ff0000">Priority [Single - ''Required'']</span>  ===

[[Image:Priority.png]] 

*'''Objectives:'''

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;This parameter is used to prioritize bugs so that we can know which one is more important to be fixed than others. 

*'''Values:'''

'''&nbsp;&nbsp;&nbsp;&nbsp; Critical:''' choose this option if:<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ Important work process cannot be completed or Cattask crasking. 

'''&nbsp;&nbsp;&nbsp;&nbsp; High:''' choose this option if:<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ A work process cannot be completed.&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ A bug that makes Cattask fail.&nbsp;&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ Return wrong results.&nbsp;&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ Cause invalid data in the database.&nbsp;&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ Performance issue on important modules.&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; +&nbsp;The client want it fixed immediately. 

'''&nbsp;&nbsp;&nbsp;&nbsp; Medium:''' choose this option if:<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ A work process doesn't work, but a work-around works.&nbsp;&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ Validation incorrectly limits something that should be allowed.&nbsp;&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ A work process doesn't work in FireFox, but works in other browswers.&nbsp;&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ Text resources wrong/misleading.&nbsp;&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ That LnF guideline are not followed prevents users from finishing a work process properly.&nbsp;&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ Perfomance/speed issue. 

'''&nbsp;&nbsp;&nbsp;&nbsp; Nice to have:''' choose this option if:&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ Validation error that doesn't limit normal work processes.&nbsp;&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ That LnF are not followed doesn't prevent users from finishing a work process properly.<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+ Text resource doesn't look nice but not misleading.

=== _'''Property:''' <span style="color: #ff0000">RootCause_Project [Single - ''Required''] </span> ===

[[Image:RootCause Project.png]] 

*'''Objectives:'''

&nbsp;&nbsp;&nbsp; This parameter is used to keep information about&nbsp;why the bug occurs.&nbsp; 

&nbsp;&nbsp;&nbsp;&nbsp;Investigating this parameter's information, we&nbsp;can know how&nbsp;stable we&nbsp;are&nbsp;regarding to the Project Management&nbsp;process.&nbsp; 

*'''Values:'''

'''&nbsp;&nbsp;&nbsp;&nbsp; From making projects:''' choose this option if the bug is caused from making a new projects. 

'''&nbsp;&nbsp;&nbsp;&nbsp; From fixing other bugs: '''choose this option if the bug is caused from fixing other bugs. 

'''&nbsp;&nbsp;&nbsp;&nbsp; New discoveries (Bugs comming out of nowhere): '''choose this option if the bug is on the system from very early versions. 

'''&nbsp;&nbsp;&nbsp;&nbsp; From changes in FD:''' choose this option if the bug is caused from changes in FD. 

'''&nbsp;&nbsp;&nbsp;&nbsp; From changes in LnF guideline:''' choose this option if the bug is caused from changes in LnF guideline. 

'''&nbsp;&nbsp;&nbsp;&nbsp; From missing features when making new projects: '''choose this option if the bug is caused from missing features when making new projects. 

'''&nbsp;&nbsp;&nbsp;&nbsp; Unknown:''' choose this option if you cannot choose one of the above options. 

<br>

<br>

=== _Property: <span style="color: #ff0000">TaskStatus [''Single - Required''] </span> ===

[[Image:TaskStatus.png]] 

*'''Objectives:'''

&nbsp;&nbsp;&nbsp;&nbsp; This property is used to keep Task's status infomation. It allows us to create the task before the problem is considered as a bug. In the other words, with this property, we can speed up the interaction&nbsp;with clients by creating the task and reply to them right after receiving bug reports. 

*'''Values:'''

'''&nbsp;&nbsp;&nbsp;&nbsp; Reproducing:''' choose this option if&nbsp;the task is created for the bug report but it is not accepted as a bug yet. Tester/Dev is trying to reproducing the reported problem.&nbsp;'''&nbsp;&nbsp;&nbsp;&nbsp;''' 

'''&nbsp;&nbsp;&nbsp;&nbsp; Needs more information:''' choose this option if&nbsp;the&nbsp;problem&nbsp;cannot be reproduced with the reported information. It requires more information from reporter.&nbsp;'''&nbsp;&nbsp;&nbsp;&nbsp;''' 

'''&nbsp;&nbsp;&nbsp;&nbsp; Assigned:''' choose this option if&nbsp;the reported problem can be reproduced and assiged to responsible Dev/Group. 

=== _Property: <span style="color: #ff0000">FoundIn_Project [''Resource - Not required''] </span> ===

[[Image:FoundIn Project.png]] 

*'''Objectives:'''

&nbsp;&nbsp;&nbsp;&nbsp; The property simply tell us which project the bug comes from; therefore, presents the project's quality. 

*'''Values'''

&nbsp;&nbsp;&nbsp;&nbsp; Choose the project that the bug comes from. 

=== _Property: <span style="color: #ff0000">FoundIn_Stage [''Single - Required''] </span> ===

[[Image:FoundIn Stage.png]] 

*'''Objectves:'''

&nbsp;&nbsp;&nbsp;&nbsp; The property store information about in which stage of the Project Development&nbsp;Life Circle the bug comes from.&nbsp;Since "the cost of fixing faults increases as you move the product towards live use", this property&nbsp;allows us to have an overview of our "cost of fixing bug" and then improving the Testing process. 

*'''Values'''

'''&nbsp;&nbsp;&nbsp;&nbsp; Testing:''' choose this option if the bug is found in testing phase before giving it to QA for approving the testing task.&nbsp;'''&nbsp;&nbsp;&nbsp;&nbsp;''' 

'''&nbsp;&nbsp;&nbsp;&nbsp; Approving:''' choose this option if the bug is found after the testing task was sent to QA for approval at the first time.&nbsp;'''&nbsp;&nbsp;&nbsp;&nbsp;''' 

'''&nbsp;&nbsp;&nbsp;&nbsp; Before Deploy:''' choose this option if the bug is found after IAT but before client ever had the chance to find it.&nbsp;'''&nbsp;&nbsp;&nbsp;&nbsp;''' 

'''&nbsp;&nbsp;&nbsp;&nbsp; Pre-Released:''' choose this option if the bug is found after the project was released to client (PRE PROD).&nbsp;'''&nbsp;&nbsp;&nbsp;&nbsp;''' 

'''&nbsp;&nbsp;&nbsp;&nbsp; Released:''' choose this option if the bug is found after the project was released to client (used in production site). 

*'''Notes'''

'''&nbsp;&nbsp;&nbsp;&nbsp; The first three options depend on project status while the last two depend on version status'''. For example: If the bug is found only in developing version, its stage will never be "Released" no matter which project it belongs to.

[[Image:SetStage.png]]

=== _Property: <span style="color: #ff0000">FoundBy_User [''Single - Required''] </span> ===

[[Image:FoundBy User.png]] 

*'''Objectives:'''

&nbsp;&nbsp;&nbsp;&nbsp; Similiarly to Approver parameter, this property stores information about the bug reporter. The main idea of having&nbsp;this property is that we can know if the bug is found by&nbsp;the members of&nbsp;development team or other teams. It would be great if all bugs are found by development team in testing stage. 

*'''Values&nbsp;&nbsp;&nbsp;&nbsp;'''

'''&nbsp;&nbsp;&nbsp;&nbsp; Development Team:''' choose this option if the bug is found by the Team itself, including QA and BA if in the Approval phase. 

'''&nbsp;&nbsp;&nbsp;&nbsp; Other Team:''' choose this option if the bug is found by some other team. 

'''&nbsp;&nbsp;&nbsp;&nbsp; Production:''' choose this option if the bug is found while doing production work (Catinet and Process). 

'''&nbsp;&nbsp;&nbsp;&nbsp; Client/User:''' choose this option if the bug is found by end clients/users/partners. 

=== _Property: <span style="color: #ff0000">Version [''Multi – Required'')] </span> ===

[[Image:Version.png]] 

*'''Objectives:'''

&nbsp;&nbsp;&nbsp;&nbsp; The property stores information about how many and which versions the bug occurs so that the Devs and Tester can know in which versions the bugs should be fixed. <br>

*'''Values:'''

&nbsp;&nbsp;&nbsp;&nbsp; Select all the versions having the bug. 

<br>'''''New Version setting (applied from Jan 25th, 2010)'''''

*'''Objectives: 

&nbsp;&nbsp;&nbsp;&nbsp; In order to support the sub version setup, a new Version property should be created for each version. 
&nbsp;&nbsp;&nbsp;&nbsp; The property stores information about how many and which sub-versions the bug occurs so that the Devs and Tester can know in which sub-versions the bugs should be fixed. 



*'''Values:'''

&nbsp;&nbsp;&nbsp;&nbsp; Select all the sub-versions having the bug.

=== _Property: <span style="color: #ff0000">Version_unFixed [''Multi – Required''] </span> ===

[[Image:Version unFixed.png]] 

*'''Objectives:'''

&nbsp;&nbsp;&nbsp;&nbsp; This property stores information about which versions the bug hasn't been fixed yet. Using it together with the Version property, we have all information about relationship between bugs and versions. 

*'''Values:'''

&nbsp;&nbsp;&nbsp;&nbsp; Select all the versions having the bug which has not been fixed yet.