CATI getCATIContacts



CATI_getCATIContacts

This script is used to get information of Cati contact with specified RPQ Id. If the RPQId is not input, you will need the RPQ context

Syntax

array CATI_getCATIContacts([number RPQId])

Arguments

RPQId : resource project questionnaire id (optional)

Return type

Array

Index	Data type	Value
OBJECT_TYPE	number
CATI_CONTACT_ID	number	Id of Cati contact
CATI_CONTACT_INTERVIEWER_USER_RESOURCE_ID	number	The interviewer resource id of Cati contact
CATI_CONTACT_START_DATE	array datetime	The start date of Cati contact
CATI_CONTACT_END_DATE	array datetime	The end date of Cati contact
CATI_CONTACT_OUTCOME_STATUS_ID	number	Status of Cati contact
CATI_CONTACT_OUTCOME_STATUS_AS_TEXT	string (read only)	The text of contact_status_id
CATI_CONTACT_DESCRIPTION	string	Description of Cati contact
CATI_CONTACT_OUTCOME_STATUS_TYPE	number	Success = 1      Failure = 2      Meeting = 3      Retry = 4
CATI_CONTACT_OUTCOME_IS_AUTO	bool
CATI_CONTACT_OUTCOME_IS_OUTOFQUOTA	bool
CATI_CONTACT_OUTCOME_ASTERISK_MAPPING	number	*mapping
CATI_CONTACT_DIAL_DURATION_IN_MS	number	The amount of time the phone rang before pickup or giveup

Mapping:

     2: Busy (Successful call to interviewer but respondent is busy)  

     3: Noanswer (Successful call to interviewer but respondent Noanswer)      

     4: Cancel (Successful call to interviewer but he/she hang up before successful calling to respondent)      

     5: Congestion (Congestion can't make any call)     

     6: InvalidNumber (Successful call to interviewer but invalid number)     

     7: ChanUnavail (Device of interviewer is not connected)      

     8: DontCall (The interviewer hang up the call from Asterisk)    

     10: ContactLimitReached (rpq.TimesCalled >= _currentPQ.ContactLimit)   

     12: AnsweringMachine (When the number is picked up so fast, it cannot be a human)     

     13: Dropped (When the predictive dialer drops a call)

Example

array a = CATI_getCATIContacts(89716960);

print(a);

// {{29,14358155,9960805,{2010,11,11,3,34,21,600,45,40},{2010,11,11,3,36,37,200,45,40},12939,Busy,Busy || retry on (03:51 - interviewer's time) (03:51 - respondent's time)},{29,14358161,9960805,{2010,11,11,3,53,22,0,45,40},{2010,11,11,4,26,39,800,45,40},12939,Busy,Busy || retry on (04:41 - interviewer's time) (04:41 - respondent's time)}}

Availability

Version 5.8