Difference between revisions of "CATI getCATIContacts"

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====CATI_getCATIContacts====
 
====CATI_getCATIContacts====
  
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This script is used to get information of Cati contact with specified RPQ Id
+
This script is used to get information of Cati contact with specified RPQ Id. If the RPQId is not input, you will need the RPQ context
  
 
'''Syntax'''
 
'''Syntax'''
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Array
 
Array
  
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{| class="tableintopic" style="border-collapse: collapse; border: 1px solid #010101" width="651" border="1" cellpadding="2"
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{| class="tableintopic" style="border-collapse: collapse; border: 1px solid #010101" width="651" cellpadding="2" border="1"
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|- align="left" valign="top"
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|- valign="top" align="left"
 
| style="border: 1px solid #010101" width="330" bgcolor="#BFBFBF" |
 
| style="border: 1px solid #010101" width="330" bgcolor="#BFBFBF" |
 
'''Index'''
 
'''Index'''
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| style="border: 1px solid #010101" width="195" bgcolor="#BFBFBF" |
 
| style="border: 1px solid #010101" width="195" bgcolor="#BFBFBF" |
 
''' Value'''
 
''' Value'''
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|- align="left" valign="top"
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|- valign="top" align="left"
 
| style="border: 1px solid #010101" width="330" |
 
| style="border: 1px solid #010101" width="330" |
 
OBJECT_TYPE
 
OBJECT_TYPE
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| style="border: 1px solid #010101" width="195" |
 
| style="border: 1px solid #010101" width="195" |
  
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|- align="left" valign="top"
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|- valign="top" align="left"
 
| style="border: 1px solid #010101" width="330" |
 
| style="border: 1px solid #010101" width="330" |
 
CATI_CONTACT_ID
 
CATI_CONTACT_ID
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| style="border: 1px solid #010101" width="195" |
 
| style="border: 1px solid #010101" width="195" |
 
Id of Cati contact
 
Id of Cati contact
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|- align="left" valign="top"
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|- valign="top" align="left"
 
| style="border: 1px solid #010101" width="330" |
 
| style="border: 1px solid #010101" width="330" |
 
CATI_CONTACT_INTERVIEWER_USER_RESOURCE_ID
 
CATI_CONTACT_INTERVIEWER_USER_RESOURCE_ID
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| style="border: 1px solid #010101" width="195" |
 
| style="border: 1px solid #010101" width="195" |
 
The interviewer resource id of Cati contact
 
The interviewer resource id of Cati contact
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|- align="left" valign="top"
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|- valign="top" align="left"
 
| style="border: 1px solid #010101" width="330" |
 
| style="border: 1px solid #010101" width="330" |
 
CATI_CONTACT_START_DATE
 
CATI_CONTACT_START_DATE
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| style="border: 1px solid #010101" width="195" |
 
| style="border: 1px solid #010101" width="195" |
 
The start date of Cati contact
 
The start date of Cati contact
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|- align="left" valign="top"
+
|- valign="top" align="left"
 
| style="border: 1px solid #010101" width="330" |
 
| style="border: 1px solid #010101" width="330" |
 
CATI_CONTACT_END_DATE
 
CATI_CONTACT_END_DATE
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| style="border: 1px solid #010101" width="195" |
 
| style="border: 1px solid #010101" width="195" |
 
The end date of Cati contact
 
The end date of Cati contact
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|- align="left" valign="top"
+
|- valign="top" align="left"
 
| style="border: 1px solid #010101" width="330" |
 
| style="border: 1px solid #010101" width="330" |
 
CATI_CONTACT_OUTCOME_STATUS_ID
 
CATI_CONTACT_OUTCOME_STATUS_ID
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| style="border: 1px solid #010101" width="195" |
 
| style="border: 1px solid #010101" width="195" |
 
Status of Cati contact
 
Status of Cati contact
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|- align="left" valign="top"
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|- valign="top" align="left"
 
| style="border: 1px solid #010101" width="330" |
 
| style="border: 1px solid #010101" width="330" |
 
CATI_CONTACT_OUTCOME_STATUS_AS_TEXT
 
CATI_CONTACT_OUTCOME_STATUS_AS_TEXT
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| style="border: 1px solid #010101" width="195" |
 
| style="border: 1px solid #010101" width="195" |
 
The text of contact_status_id
 
The text of contact_status_id
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|- align="left" valign="top"
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|- valign="top" align="left"
 
| style="border: 1px solid #010101" width="330" |
 
| style="border: 1px solid #010101" width="330" |
 
CATI_CONTACT_DESCRIPTION
 
CATI_CONTACT_DESCRIPTION
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| style="border: 1px solid #010101" width="195" |
 
| style="border: 1px solid #010101" width="195" |
 
Description of Cati contact
 
Description of Cati contact
 +
|-
 +
|CATI_CONTACT_OUTCOME_STATUS_TYPE
 +
|number
 +
|Success = 1
 +
Failure = 2
 +
 +
Meeting = 3
 +
 +
Retry = 4
 +
|-
 +
|CATI_CONTACT_OUTCOME_IS_AUTO
 +
|bool
 +
|
 +
|-
 +
| CATI_CONTACT_OUTCOME_IS_OUTOFQUOTA
 +
|bool
 +
|
 +
|-
 +
|CATI_CONTACT_OUTCOME_ASTERISK_MAPPING
 +
|number
 +
|*Mapping
 +
|-
 +
|CATI_CONTACT_DIAL_DURATION_IN_MS
 +
|number
 +
| The amount of time the phone rang before pickup or giveup
 +
|}
 +
 +
Mapping:
 +
 +
     2: Busy (Successful call to interviewer but respondent is busy)  
 +
 +
     3: Noanswer (Successful call to interviewer but respondent Noanswer)      
 +
 +
     4: Cancel (Successful call to interviewer but he/she hang up before successful calling to respondent)      
 +
 +
     5: Congestion (Congestion can't make any call)     
 +
 +
     6: InvalidNumber (Successful call to interviewer but invalid number)     
 +
 +
     7: ChanUnavail (Device of interviewer is not connected)      
 +
 +
     8: DontCall (The interviewer hang up the call from Asterisk)    
 +
 +
     10: ContactLimitReached (rpq.TimesCalled >= _currentPQ.ContactLimit)   
 +
 +
     12: AnsweringMachine (When the number is picked up so fast, it cannot be a human)     
 +
 +
     13: Dropped (When the predictive dialer drops a call)
  
 
'''Example'''
 
'''Example'''
 +
<source lang="javascript">
 +
 +
array a = CATI_getCATIContacts(61209933);
 +
print(a);
 +
 +
{{29,47565440,4551138,{2018,4,19,3,4,42,600,16,65},{2018,4,19,3,6,58,500,16,65},12403,Busy,Busy || retry on (Apr 19, 10:36 - interviewer's time) (Apr 19, 03:36 - respondent's time),4,True,False,2,90},{29,47565446,4551138,{2018,4,19,3,51,41,400,16,65},{2018,4,19,3,51,59,300,16,65},12399,Connection reached,Connection reached,1,False,False,0,90}}
  
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array a = CATI_getCATIContacts(123456);
+
</source>
  
 
'''Availability'''
 
'''Availability'''
  
 
Version 5.8
 
Version 5.8
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__NOTOC__
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 +
__FORCETOC__
 
<!-- imported from file: 8040.htm-->
 
<!-- imported from file: 8040.htm-->

Latest revision as of 05:08, 19 April 2018



CATI_getCATIContacts

This script is used to get information of Cati contact with specified RPQ Id. If the RPQId is not input, you will need the RPQ context

Syntax

array CATI_getCATIContacts([number RPQId])

Arguments

RPQId : resource project questionnaire id (optional)

Return type

Array

Index

Data type

Value

OBJECT_TYPE

number

CATI_CONTACT_ID

number

Id of Cati contact

CATI_CONTACT_INTERVIEWER_USER_RESOURCE_ID

number

The interviewer resource id of Cati contact

CATI_CONTACT_START_DATE

array datetime

The start date of Cati contact

CATI_CONTACT_END_DATE

array datetime

The end date of Cati contact

CATI_CONTACT_OUTCOME_STATUS_ID

number

Status of Cati contact

CATI_CONTACT_OUTCOME_STATUS_AS_TEXT

string (read only)

The text of contact_status_id

CATI_CONTACT_DESCRIPTION

string

Description of Cati contact

CATI_CONTACT_OUTCOME_STATUS_TYPE number Success = 1

Failure = 2

Meeting = 3

Retry = 4

CATI_CONTACT_OUTCOME_IS_AUTO bool
 CATI_CONTACT_OUTCOME_IS_OUTOFQUOTA bool
CATI_CONTACT_OUTCOME_ASTERISK_MAPPING number *Mapping
CATI_CONTACT_DIAL_DURATION_IN_MS number  The amount of time the phone rang before pickup or giveup

Mapping:

     2: Busy (Successful call to interviewer but respondent is busy)  

     3: Noanswer (Successful call to interviewer but respondent Noanswer)      

     4: Cancel (Successful call to interviewer but he/she hang up before successful calling to respondent)      

     5: Congestion (Congestion can't make any call)     

     6: InvalidNumber (Successful call to interviewer but invalid number)     

     7: ChanUnavail (Device of interviewer is not connected)      

     8: DontCall (The interviewer hang up the call from Asterisk)    

     10: ContactLimitReached (rpq.TimesCalled >= _currentPQ.ContactLimit)   

     12: AnsweringMachine (When the number is picked up so fast, it cannot be a human)     

     13: Dropped (When the predictive dialer drops a call)

Example 

array a = CATI_getCATIContacts(61209933);
print(a);

{{29,47565440,4551138,{2018,4,19,3,4,42,600,16,65},{2018,4,19,3,6,58,500,16,65},12403,Busy,Busy || retry on (Apr 19, 10:36 - interviewer's time) (Apr 19, 03:36 - respondent's time),4,True,False,2,90},{29,47565446,4551138,{2018,4,19,3,51,41,400,16,65},{2018,4,19,3,51,59,300,16,65},12399,Connection reached,Connection reached,1,False,False,0,90}}

Availability

Version 5.8


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