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| − | [[Category:HelpBooks]] | + | #REDIRECT [[Category:Status_Tab]] |
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| − | ======Status Tab======
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| − | In Catglobe’s CATI analysis pages, we can analyze the progress of each interviewer down to the second. Here we can identify underachievers and track potential problems in the way interviewers are working.
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| − | CATI is one of the more expensive ways to collect data. If our success rate on a survey is low it may quickly lose the profits that we expected or even lead to huge losses. Unsuccessful CATI surveys can be caused by a number of things, each of which CATGLOBE has tools to address. We will in this chapter put forward a number of possible ways to find inefficiencies in a CATI department.
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| − | In order to measure interviewers performance on a questionnaires please go to the Status tab of the CATI Live Monitor.
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| − | On the tool bar of this tab you have a choice of analysis type, a view detail button (to see the second by second work of an interviewer), a “Change interval button” (to change the ‘from date’ and ‘to date’ of the analysis made), and an "Export all CATI calls" button.
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| − | [[Image:5798.png|800px|CATIAnalytics56-1]]
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| − | The 7 analysis types, "View detail" button and "Export all CATI calls" button are explained in turn below. Finally, another type of analysis -- that is reached from the menu in the top of the fieldwork manager -- is explained. This alternative analysis type goes across questionnaires and is called "Performance of Interviewer group".
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