Difference between revisions of "Customer Relationship Management"

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= Resources =
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<accesscontrol>Main:MyGroup</accesscontrol>
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= Resources =
  
== Customer (company)  ==
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== Resource templates ==
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=== Customer (company)  ===
  
 
*Company resource template: <span style="color: rgb(255, 0, 0);">Customer </span>
 
*Company resource template: <span style="color: rgb(255, 0, 0);">Customer </span>
  
== Contact persons  ==
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=== Contact persons  ===
  
 
*User resource template:&nbsp;<span style="color: rgb(255, 0, 0);">Contact Person</span>  
 
*User resource template:&nbsp;<span style="color: rgb(255, 0, 0);">Contact Person</span>  
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[[Image:Contact person properties.png]]&nbsp;  
 
[[Image:Contact person properties.png]]&nbsp;  
  
== Sales project  ==
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=== Sales project  ===
  
 
Resource template: <span style="color: rgb(255, 0, 0);">CRM - Project </span>  
 
Resource template: <span style="color: rgb(255, 0, 0);">CRM - Project </span>  
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[[Image:Sales project properties.png]]  
 
[[Image:Sales project properties.png]]  
  
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<br>
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==Dashboards==
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CRM Portal
  
 
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= Sending newsletters from Catinét  =
== Sending newsletters from Catinét  ==
 
  
 
For now the description of how to send newsletters from Catinét is added to the CRM wiki-page, but eventually this description, should probably get its own web-page, or sending newsletters will be so integrated in the CRM system, that this section is no longer required.  
 
For now the description of how to send newsletters from Catinét is added to the CRM wiki-page, but eventually this description, should probably get its own web-page, or sending newsletters will be so integrated in the CRM system, that this section is no longer required.  

Latest revision as of 04:02, 18 October 2013

<accesscontrol>Main:MyGroup</accesscontrol>

Resources

Resource templates

Customer (company)

  • Company resource template: Customer

Contact persons

  • User resource template: Contact Person
  • Assign the company to Company Resource property

Contact person properties.png 

Sales project

Resource template: CRM - Project

Sales project properties.png


Dashboards

CRM Portal

Sending newsletters from Catinét

For now the description of how to send newsletters from Catinét is added to the CRM wiki-page, but eventually this description, should probably get its own web-page, or sending newsletters will be so integrated in the CRM system, that this section is no longer required.

Creating the newsletter mail template

Preparing the bulk mail