Customer Relationship Management: Difference between revisions
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m Categorized under Production guidelines and starting a new section describing how to create and send newsletters  | 
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=   | <accesscontrol>Main:MyGroup</accesscontrol>  | ||
= Resources  =  | |||
== Resource templates ==  | |||
=   | === Customer (company)  ===  | ||
== Customer (company)  ==  | |||
*Company resource template: <span style="color: rgb(255, 0, 0);">Customer </span>  | *Company resource template: <span style="color: rgb(255, 0, 0);">Customer </span>  | ||
== Contact persons  ==  | === Contact persons  ===  | ||
*User resource template: <span style="color: rgb(255, 0, 0);">Contact Person</span>    | *User resource template: <span style="color: rgb(255, 0, 0);">Contact Person</span>    | ||
| Line 16: | Line 15: | ||
[[Image:Contact person properties.png]]     | [[Image:Contact person properties.png]]     | ||
== Sales project  ==  | === Sales project  ===  | ||
Resource template: <span style="color: rgb(255, 0, 0);">CRM - Project </span>    | Resource template: <span style="color: rgb(255, 0, 0);">CRM - Project </span>    | ||
| Line 22: | Line 21: | ||
[[Image:Sales project properties.png]]    | [[Image:Sales project properties.png]]    | ||
==   | <br>  | ||
==Dashboards==  | |||
CRM Portal  | |||
= Sending newsletters from Catinét  =  | |||
For now the description of how to send newsletters from Catinét is added to the CRM wiki-page, but eventually this description, should probably get its own web-page, or sending newsletters will be so integrated in the CRM system, that this section is no longer required.    | |||
=== Creating the newsletter mail template  ===  | |||
==   | === Preparing the bulk mail  ===  | ||
[[Category:  | [[Category:Production_guidelines]]  | ||
Latest revision as of 03:02, 18 October 2013
<accesscontrol>Main:MyGroup</accesscontrol>
Resources
Resource templates
Customer (company)
- Company resource template: Customer
 
Contact persons
- User resource template: Contact Person
 - Assign the company to Company Resource property
 
Sales project
Resource template: CRM - Project
Dashboards
CRM Portal
Sending newsletters from Catinét
For now the description of how to send newsletters from Catinét is added to the CRM wiki-page, but eventually this description, should probably get its own web-page, or sending newsletters will be so integrated in the CRM system, that this section is no longer required.
				
