CatiSettings class

CatiSettings

Settings for cati questionnaires.

Parent class

Inherits from object

Constructors

• (int questionnaireResourceId "Resource id of the questionnaire") - Load existing settings for questionnaire.
  

Methods

• Empty Save() - Save settings.
  
• Empty SetOutcomeSetAndSave(OutcomeSet set "Outcome set to update to") - Change the outcome set of the questionnaire.
  
• (From object) string ToString() - The string representation of the object.
  

Properties

• int AfterCallScriptResourceId { get; set; } - After saving outcome status for a call, invoke this script. It gets 2 parameters: The chosen outcome, see CATI_getCATIContacts and the number of times called. The current context is set the the qas.
  
• string AstParam { get; set; } - Comma seperated list of parameters to send to the dialplan in asterisk when initiating a call (Requires dialplan support).
  
• Phonenumber CallerId { get; set; } - Get/Set the caller id. Ensure you have legal rights to display this number. Set to empty to use the global default.
  
• number ChanceForInterviewerNeeded { get; set; } - When using predictive, when cold-dialing the first couple of numbers what is the chance to get picked up. This determines how many predictive calls to make.
  
• int ContactLimit { get; set; } - Maximum number of calls to a single qas, before being excluded.
  
• int DialerType { get; set; } - Which dialer to use. 0 = Auto dial, 1 = Auto pick, but don't start dialing until user ok, 2 = Auto pick, but don't use Voip/Asterisk, 3 = Predictive dialing.
  
• string FirstPageQuestion { get; } - Get the html of the text shown on the first page of the questionnaire to display before qas is started.
  
• int HighPriorityTimeFrameAfter { get; set; } - When scheduling a meeting/retry how many minutes after is it ok to pick, before picking other on-time appointments.
  
• int HighPriorityTimeFrameBefore { get; set; } - When scheduling a meeting/retry how many minutes before is it ok to pick.
  
• int MaxDialingThreads { get; set; } - When using predictive, how many maximum call attempts can happen at the same time.
  
• string ObjectTypeName { get; } - The name of the type of object.
  
• OutcomeSet OutcomeSet { get; } - Get the outcome set.
  
• int PickTimeout { get; set; } - When call is finished, how long in seconds does the interviewer have to pick an outcome before it is picked automatically.
  
• number SuccessPerHour { get; set; } - Number of expected successes an interviewer per hour is expected to do to get 100% performance. This can be altered throughout the duration of the project to reflect harder to get quotas.
  
• int TimeoutExceed { get; set; } - After how many minutes is an ongoing qas seen as lost and put back in queue. Use negative to disable.
  
• (From object) TypeInformation TypeInformation { get; } - Get information about this class.
  

Note

AfterCallScriptResourceId see more here

Examples

//set CallerId
CatiSettings c = new CatiSettings (qnaireId);
c.CallerId = new Phonenumber({PhoneNumber_Type_Main1, "88888888", 45});
//c.CallerId = empty;//set empty CallerId
c.Save();