Difference between revisions of "Customer Relationship Management"

From Catglobe Wiki
Jump to: navigation, search
m
m
Line 1: Line 1:
 
= Resources  =
 
= Resources  =
  
== Resource template ==
+
== Resource templates ==
  
 
=== Customer (company)  ===
 
=== Customer (company)  ===
Line 20: Line 20:
 
[[Image:Sales project properties.png]]  
 
[[Image:Sales project properties.png]]  
  
<br>  
+
<br>
  
 
= Sending newsletters from Catinét  =
 
= Sending newsletters from Catinét  =

Revision as of 10:33, 17 August 2010

Resources

Resource templates

Customer (company)

  • Company resource template: Customer

Contact persons

  • User resource template: Contact Person
  • Assign the company to Company Resource property

Contact person properties.png 

Sales project

Resource template: CRM - Project

Sales project properties.png


Sending newsletters from Catinét

For now the description of how to send newsletters from Catinét is added to the CRM wiki-page, but eventually this description, should probably get its own web-page, or sending newsletters will be so integrated in the CRM system, that this section is no longer required.

Creating the newsletter mail template

Preparing the bulk mail