Toggle menu
876
3.8K
30.2K
279.1K
Catglobe Wiki
Toggle preferences menu
Toggle personal menu
Not logged in
Your IP address will be publicly visible if you make any edits.

CatiSettings class: Difference between revisions

From Catglobe Wiki
No edit summary
No edit summary
Line 8: Line 8:
|Methods=
|Methods=
{{CGscriptMethods_Template|ReturnType=Empty|Name=<nowiki>Save</nowiki>|Description=<nowiki>Save settings.</nowiki>}}
{{CGscriptMethods_Template|ReturnType=Empty|Name=<nowiki>Save</nowiki>|Description=<nowiki>Save settings.</nowiki>}}
{{CGscriptMethods_Template|ReturnType=Empty|Name=<nowiki>SetOutcomeSetAndSave</nowiki>|Parameters=
{{CGscriptParameters_Template|Type=OutcomeSet|Name=<nowiki>set</nowiki>|Description=<nowiki>Outcome set to update to</nowiki>}}
|Description=<nowiki>Change the outcome set of the questionnaire.</nowiki>}}
{{CGscriptMethods_Template|ReturnType=string|Name=<nowiki>ToString</nowiki>|Description=<nowiki>The string representation of the object.</nowiki>}}
{{CGscriptMethods_Template|ReturnType=string|Name=<nowiki>ToString</nowiki>|Description=<nowiki>The string representation of the object.</nowiki>}}
|Properties=
|Properties=
Line 13: Line 16:
{{CGscriptProperties_Template|ReturnType=string|Name=<nowiki>AstParam</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>Comma seperated list of parameters to send to the dialplan in asterisk when initiating a call (Requires dialplan support).</nowiki>}}
{{CGscriptProperties_Template|ReturnType=string|Name=<nowiki>AstParam</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>Comma seperated list of parameters to send to the dialplan in asterisk when initiating a call (Requires dialplan support).</nowiki>}}
{{CGscriptProperties_Template|ReturnType=number|Name=<nowiki>ChanceForInterviewerNeeded</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>When using predictive, when cold-dialing the first couple of numbers what is the chance to get picked up. This determines how many predictive calls to make.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=number|Name=<nowiki>ChanceForInterviewerNeeded</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>When using predictive, when cold-dialing the first couple of numbers what is the chance to get picked up. This determines how many predictive calls to make.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=int|Name=<nowiki>ContactLimit</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>Maximum number of calls to a single qas, before being excluded.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=int|Name=<nowiki>DialerType</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>Which dialer to use. 0 = Auto dial, 1 = Auto pick, but don't start dialing until user ok, 2 = Auto pick, but don't use Voip/Asterisk, 3 = Predictive dialing.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=int|Name=<nowiki>DialerType</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>Which dialer to use. 0 = Auto dial, 1 = Auto pick, but don't start dialing until user ok, 2 = Auto pick, but don't use Voip/Asterisk, 3 = Predictive dialing.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=int|Name=<nowiki>HighPriorityTimeFrameAfter</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>When scheduling a meeting/retry how many minutes after is it ok to pick, before picking other on-time appointments.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=int|Name=<nowiki>HighPriorityTimeFrameAfter</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>When scheduling a meeting/retry how many minutes after is it ok to pick, before picking other on-time appointments.</nowiki>}}
Line 18: Line 22:
{{CGscriptProperties_Template|ReturnType=int|Name=<nowiki>MaxDialingThreads</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>When using predictive, how many maximum call attempts can happen at the same time.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=int|Name=<nowiki>MaxDialingThreads</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>When using predictive, how many maximum call attempts can happen at the same time.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=string|Name=<nowiki>ObjectTypeName</nowiki>|HasGetter=1|Description=<nowiki>The name of the type of object.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=string|Name=<nowiki>ObjectTypeName</nowiki>|HasGetter=1|Description=<nowiki>The name of the type of object.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=OutcomeSet|Name=<nowiki>OutcomeSet</nowiki>|HasGetter=1|Description=<nowiki>Get the outcome set.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=int|Name=<nowiki>PickTimeout</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>When call is finished, how long in seconds does the interviewer have to pick an outcome before it is picked automatically.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=int|Name=<nowiki>PickTimeout</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>When call is finished, how long in seconds does the interviewer have to pick an outcome before it is picked automatically.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=number|Name=<nowiki>SuccessPerHour</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>Number of expected successes an interviewer per hour is expected to do to get 100% performance. This can be altered throughout the duration of the project to reflect harder to get quotas.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=number|Name=<nowiki>SuccessPerHour</nowiki>|HasGetter=1|HasSetter=1|Description=<nowiki>Number of expected successes an interviewer per hour is expected to do to get 100% performance. This can be altered throughout the duration of the project to reflect harder to get quotas.</nowiki>}}
Line 23: Line 28:
{{CGscriptProperties_Template|ReturnType=TypeInformation|Name=<nowiki>TypeInformation</nowiki>|HasGetter=1|Description=<nowiki>Get information about this class.</nowiki>}}
{{CGscriptProperties_Template|ReturnType=TypeInformation|Name=<nowiki>TypeInformation</nowiki>|HasGetter=1|Description=<nowiki>Get information about this class.</nowiki>}}
}}
}}
=== <span style="color:#DF8621">'''Note'''</span> ===
=== <span style="color:#DF8621">'''Note'''</span> ===
<span style="color:#DF8621">AfterCallScriptResourceId</span>  
<span style="color:#DF8621">AfterCallScriptResourceId</span>  
see more [[Script on Cati call|here]]
see more [[Script on Cati call|here]]

Revision as of 08:47, 29 January 2019

CatiSettings



Settings for cati questionnaires.

Constructors

  • (int questionnaireResourceId "Resource id of the questionnaire") - Load existing settings for questionnaire.

Methods

  • Empty Save() - Save settings.
  • Empty SetOutcomeSetAndSave(OutcomeSet set "Outcome set to update to") - Change the outcome set of the questionnaire.
  • string ToString() - The string representation of the object.

Properties

  • int AfterCallScriptResourceId { get; set; } - After saving outcome status for a call, invoke this script. It gets 2 parameters: The chosen outcome, see CATI_getCATIContacts and the number of times called. The current context is set the the qas.
  • string AstParam { get; set; } - Comma seperated list of parameters to send to the dialplan in asterisk when initiating a call (Requires dialplan support).
  • number ChanceForInterviewerNeeded { get; set; } - When using predictive, when cold-dialing the first couple of numbers what is the chance to get picked up. This determines how many predictive calls to make.
  • int ContactLimit { get; set; } - Maximum number of calls to a single qas, before being excluded.
  • int DialerType { get; set; } - Which dialer to use. 0 = Auto dial, 1 = Auto pick, but don't start dialing until user ok, 2 = Auto pick, but don't use Voip/Asterisk, 3 = Predictive dialing.
  • int HighPriorityTimeFrameAfter { get; set; } - When scheduling a meeting/retry how many minutes after is it ok to pick, before picking other on-time appointments.
  • int HighPriorityTimeFrameBefore { get; set; } - When scheduling a meeting/retry how many minutes before is it ok to pick.
  • int MaxDialingThreads { get; set; } - When using predictive, how many maximum call attempts can happen at the same time.
  • string ObjectTypeName { get; } - The name of the type of object.
  • OutcomeSet OutcomeSet { get; } - Get the outcome set.
  • int PickTimeout { get; set; } - When call is finished, how long in seconds does the interviewer have to pick an outcome before it is picked automatically.
  • number SuccessPerHour { get; set; } - Number of expected successes an interviewer per hour is expected to do to get 100% performance. This can be altered throughout the duration of the project to reflect harder to get quotas.
  • int TimeoutExceed { get; set; } - After how many minutes is an ongoing qas seen as lost and put back in queue. Use negative to disable.
  • TypeInformation TypeInformation { get; } - Get information about this class.


Note

AfterCallScriptResourceId see more here