Difference between revisions of "Interviewer-CATI-Q/A"

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1. Question Why MacOS Interviewer can't make a dial test to 789 number on Zoiper sip phone?
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=> Answer: Please change Zoiper TCP transport to UDP transport. Please read this wiki [https://wiki.catglobe.com/ZoiperVoIPUDP page] https://wiki.catglobe.com/ZoiperVoIPUDP
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2. Question Do we need re setup '''Voxmeter Lyd  on Windows PC '''every shift?
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=> Answer: No, we don't. Your setting was save to profile. You use "Spring over" button.
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3. Question: Why do Interviewers can't get CATI link to join CATi project after logged to https://voxmeter.catglobe.com?'
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=> Answer: You need book a shift.

Revision as of 06:26, 18 October 2021

-- to be written --


1. Question Why MacOS Interviewer can't make a dial test to 789 number on Zoiper sip phone?

=> Answer: Please change Zoiper TCP transport to UDP transport. Please read this wiki page https://wiki.catglobe.com/ZoiperVoIPUDP

2. Question Do we need re setup Voxmeter Lyd  on Windows PC every shift?

=> Answer: No, we don't. Your setting was save to profile. You use "Spring over" button.

3. Question: Why do Interviewers can't get CATI link to join CATi project after logged to https://voxmeter.catglobe.com?'

=> Answer: You need book a shift.