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Customer Relationship Management: Difference between revisions

From Catglobe Wiki
Created page with '= Rules of thumb = == Customer (company) == *Company resource template: <span style="color: #ff0000">Customer </span> == Contact persons == *User resource template: <…'
 
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[[Image:Contact person properties.png]]&nbsp;  
[[Image:Contact person properties.png]]&nbsp;  
== Sales project  ==
Resource template: <span style="color: #ff0000">CRM - Project </span>
[[Image:Sales project properties.png]]


== Campaign questionnaire  ==
== Campaign questionnaire  ==


*Questionnaire resource template:&nbsp;<span style="color: #ff0000">CRM - Campaign </span>
*Questionnaire resource template:&nbsp;<span style="color: #ff0000">CRM - Campaign </span>
*Parent resource: sales project
*Parent resource: sales project  
*Properties: assign the status report to <span style="color: #ff0000">Report </span>property, sales project to <span style="color: #ff0000">Project</span>
*Properties: assign the status report to <span style="color: #ff0000">Report </span>property, sales project to <span style="color: #ff0000">Project</span>


[[Image:Campaign diagram properties.png]]
[[Image:Campaign diagram properties.png]]

Revision as of 09:14, 22 October 2009

Rules of thumb

Customer (company)

  • Company resource template: Customer

Contact persons

  • User resource template: Contact Person
  • Assign the company to Company Resource property

 

Sales project

Resource template: CRM - Project

Campaign questionnaire

  • Questionnaire resource template: CRM - Campaign
  • Parent resource: sales project
  • Properties: assign the status report to Report property, sales project to Project