Bug's settings

Settings for Bug template:

Parameters:

_Parameter: Approver [Required]

• Objectives:

     This parameter stores information about the bug reporters so that we can:
       + Contact to them to get more information of the bug report, to ask them for approval after the bug was fixed.
       + Add them to the task's Observer list so that they can get informer messages about the status of the bug they have reported.

• Value: select the person who sent the bug report.

_Parameter: Priority [Required]

• Objectives:

 

• Values:

      Critical: choose this option if:
               + Important work process cannot be completed or Cattask crasking.

      High: choose this option if:
               + A work process cannot be completed.   
               + A bug that makes Cattask fail.    
               + Return wrong results.    
               + Cause invalid data in the database.    
               + Performance issue on important modules.

      Medium: choose this option if:
               + A work process doesn't work, but a work-around works.    
               + Validation incorrectly limits something that should be allowed.    
               + A work process doesn't work in FireFox, but works in other browswers.    
               + Text resources wrong/misleading.    
               + That LnF guideline are not followed prevents users from finishing a work process properly.    
               + Perfomance/speed issue.

      Nice to have: choose this option if: 
               + Validation error that doesn't limit normal work processes.    
               + That LnF are not followed doesn't prevent users from finishing a work process properly.
               + Text resource doesn't look nice but not misleading.

_Parameter: RootCause_Project [Required]

• From making projects: choose this option if the bug is caused from making a new projects.
• From fixing other bugs: choose this option if the bug is caused from fixing other bugs.
• New discoveries (Bugs comming out of nowhere): choose this option if the bug is on the system from very early versions.
• From changes in FD: choose this option if the bug is caused from changes in FD.
• From changes in LnF guideline: choose this option if the bug is caused from changes in LnF guideline.
• From missing features when making new projects: choose this option if the bug is caused from missing features when making new projects.
• Unknown: choose this option if you cannot choose one of the above options.

Properties:

_Property: TaskStatus [Single - Required]

• Reproducing: choose this option if the task is created for the bug report but it is not accepted as a bug yet. Tester/Dev is trying to reproducing the reported problem.
• Needs more information: choose this option if the problem cannot be reproduced with the reported information. It requires more information from reporter.
• Assigned: choose this option if the reported problem can be reproduced and assiged to responsible Dev/Group.

_Property: FoundIn_Project [Resource - Not required]

• Choose the project that the bug comes from.

_Property: FoundIn_State [Single - Required]

• Testing: choose this option if the bug is found in testing phase before giving it to QA for approving the testing task.
• Approving: choose this option if the bug is found after the testing task was sent to QA for approval at the first time.
• Before Deploy: choose this option if the bug is found after IAT but before client ever had the chance to find it.
• Pre-Released: choose this option if the bug is found after the project was released to client (PRE PROD).
• Released: choose this option if the bug is found after the project was released to client (used in production site).

_Property: FoundBy_User [Single - Required]

• Development Team: choose this option if the bug is found by the Team itself, including QA and BA if in the Approval phase.
• Other Team: choose this option if the bug is found by some other team.
• Production: choose this option if the bug is found while doing production work (Catinet and Process).
• Client/User: choose this option if the bug is found by end clients/users/partners.

_Property: Version [Multi – Required)]:

• Select all the versions having the bug.

_Property: Version_unFixed [Multi – Required]: 

• Select all the versions having the bug which has not been fixed yet.