CATI process calling common problem
From Catglobe Wiki
More actions
1. Reconnecting
2. Please try again when save status for outcome set
3. Unexpected problem on Questionnaire screen
4. VoIP forbindelses
Describe | Solve |
Sip Software marked as "BUSY"![]() |
- You haven't logged to sip software yet (web can't communicate with your sip software on your desktop). => Please check username is 'case sensitivity' on https://voxmeter.catglobe.com and Sip client. => Open sip client / make sure you login to right account = username on https://voxmeter.catglobe.com + sip client (microsip, zoiper). - Microsip has Online (Besvar automatisk) at status bar => Please press "AA" button back to normail mode (not busy). - If you checked above steps, The problem still happen, please contact Voxmeter Supervisor (the critical issues may come from your router network, computer, firewall or Internet Service. |
Category:CATI module