CATI getCallStatistics

CATI_getCallStatistics

Get call status (outcome) statistics of a CATI questionnaire.

Syntax

CATI_getCallStatistics(Qnaire_RID, CATI_IsLastCall);

Arguments

• number Qnaire_RID: is a number.
• bool CATI_IsLastCall: If this argument is set:

- True: This function will return the outcome statistics based on the outcome of the last call of each answer sheet (Outcome/Total Sheets) of the specified qnaire.

- False: This function will return the outcome statistics based on the outcome of the total call of each answer sheet (Outcome/Total Calls) of the specified qnaire.

- Default is true

Return type

Dictionary

Examples

CATI_getCallStatistics(37297375, true); // or CATI_getCallStatistics(37297375)

Result: {

"Answer Sheet Statistics": {"InterviewFailed": 3, "Normal": 32},
 
"Call Status Percentage": {"Appointment - sure": N/A , "Busy": 35.7% , "Call again later (appointment)": N/A , "Connection reached": N/A , "Er allerede interviewet": N/A , "Firmaet eksisterer ikke/er lukket": N/A , "Laps - language": N/A , "No answer": 42.9% , "Not private household": 14.3% , "Nummeret udgået efter max. opkaldsforsøg": N/A , "Outside targetgroup": N/A , "Refusal - principal": N/A , "Refusal - time": N/A , "Respondent not available (sick, traveling etc.)": N/A , "Total": 100.0% , "Wrong number": 7.1% },

"Call Status Statistics": {"Appointment - sure": 0, "Busy": 5, "Call again later (appointment)": 0, "Connection reached": 0, "Er allerede interviewet": 0, "Firmaet eksisterer ikke/er lukket": 0, "Laps - language": 0, "No answer": 6, "Not private household": 2, "Nummeret udgået efter max. opkaldsforsøg": 0, "Outside targetgroup": 0, "Refusal - principal": 0, "Refusal - time": 0, "Respondent not available (sick, traveling etc.)": 0, "Total": 14, "Wrong number": 1}

}

CATI_getCallStatistics(37297375, false);

Result: {

"Answer Sheet Statistics": {"InterviewFailed": 3, "Normal": 32},

"Call Status Percentage": {"Appointment - sure": N/A , "Busy": 26.3% , "Call again later (appointment)": N/A , "Connection reached": N/A , "Er allerede interviewet": N/A , "Firmaet eksisterer ikke/er lukket": N/A , "Laps - language": N/A , "No answer": 57.9% , "Not private household": 10.5% , "Nummeret udgået efter max. opkaldsforsøg": N/A , "Outside targetgroup": N/A , "Refusal - principal": N/A , "Refusal - time": N/A , "Respondent not available (sick, traveling etc.)": N/A , "Total": 100.0% , "Wrong number": 5.3% },

"Call Status Statistics": {"Appointment - sure": 0, "Busy": 5, "Call again later (appointment)": 0, "Connection reached": 0, "Er allerede interviewet": 0, "Firmaet eksisterer ikke/er lukket": 0, "Laps - language": 0, "No answer": 11, "Not private household": 2, "Nummeret udgået efter max. opkaldsforsøg": 0, "Outside targetgroup": 0, "Refusal - principal": 0, "Refusal - time": 0, "Respondent not available (sick, traveling etc.)": 0, "Total": 19, "Wrong number": 1}

}