Difference between revisions of "CATI process calling common problem"

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| style="width: 50%; height: 23px;" | Solve<br>
 
| style="width: 50%; height: 23px;" | Solve<br>
 
|- style="height: 168px;"
 
|- style="height: 168px;"
| style="width: 50%; height: 168px;" | [[image:7C03D8FC-9E3D-4AA3-B274-25A7EFE4ACA9.jpg|300px|left|thumb]]
+
| style="width: 50%; height: 168px;" |  
 +
 
 +
Interviewer's computer get this popup while they are calling:[[image:7C03D8FC-9E3D-4AA3-B274-25A7EFE4ACA9.jpg|300px|left|thumb]]
 
| style="width: 50%; height: 168px;" |
 
| style="width: 50%; height: 168px;" |
Press on 'OK'<br>
+
The reason is maybe web service delay process in secondPress on 'OK' few time will fix the problem.<br>
 
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|}
  
 
<br>Category:CATI module
 
<br>Category:CATI module

Revision as of 09:26, 16 June 2021

1. Reconnecting

Describe
Solve
Interviewer's computer get this popup while they are calling:
7C03D8FC-9E3D-4AA3-B274-25A7EFE4ACA9.jpg

The reason is maybe web service delay process in secondPress on 'OK' few time will fix the problem.


Category:CATI module