CATI process calling common problem
Revision as of 09:43, 16 June 2021 by Administrator (talk | contribs)
1. Reconnecting
| Describe |
Solve |
| Interviewer's computer get this popup while they are calling: |
The reason is maybe web service delay process in second. Press on 'OK' few time will fix the problem. |
2. Please try again when save status for outcome set
| Describe | Solve |
|
Interviewer's computer get this popup while they need to set an appointment for respondent. |
The reason is maybe web service delay process in second.
Press on 'OK' few time will fix the problem. |
Category:CATI module
