Difference between revisions of "Interviewer performance"
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== Introduction == | == Introduction == | ||
| − | + | Interviewer evaluation task is created to help Fieldwork department controlling interviewers' performance effectively. Imagine that Catinet call-center hires many interviewers. Most of them are part-time freelancers. They works in shifts. Whenever interviewers do their jobs, which is interviewing respondents, working hours are summed up. However, working hours is not enough to evaluate whether an interviewer works effectively or not. So, we need to base on the number of successful interviews to calculate interviewers' performance. Fieldwork department would like to know this information to daily keep track their interviewers works easily. Plus, they also want to know the next shifts of interviewers. All of these are the purposes of Interviewer Evaluation task. | |
== Solution == | == Solution == | ||
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2. Interviewer usernames which are user names in Catweb system | 2. Interviewer usernames which are user names in Catweb system | ||
| − | 3. | + | 3. Performance |
| − | + | 4. Hours worked | |
| − | + | 5. Next shift | |
| − | + | And we generate a report that contains all of this information. | |
| − | + | After all, we send out the Interviewer Evaluation report to FieldworkStatus@catinet.dk everyday automatically. | |
| − | + | Cgscript functions are used in this task: | |
| + | |||
| + | Interviewer_getPerformanceListInTimeSpan(groupResourceId, startday, endday) | ||
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| + | Reference: | ||
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| + | \\catproc\Share\CatGlobe Teams\Questionnaire\Projects\Version 5.7\VN2115QNR - Getting the performance of an interviewer group | ||
== Demo == | == Demo == | ||
| − | This is final | + | This is the final report |
| − | <br> | + | [[Image:Demo interviewer evaluation.JPG]]<br> |
<br> | <br> | ||
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== Reference == | == Reference == | ||
| − | + | Information and formulas for interviewer performance and working hours: | |
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| − | + | \\catproc\Share\CatGlobe Teams\Questionnaire\Projects\Version 5.7\VN2115QNR - Getting the performance of an interviewer group | |
| − | '''" | + | Code for Interviewer Evaluation task is saved in Workflow '''"Interviewer Evaluation"''' |
| − | ( Site:''http://mycatinet.catglobe.com/'') | + | ( Site:''http://mycatinet.catglobe.com/'') |
[[Category:Production_guidelines]] | [[Category:Production_guidelines]] | ||
Latest revision as of 05:03, 18 October 2013
<accesscontrol>Main:MyGroup</accesscontrol>
Contents
Introduction
Interviewer evaluation task is created to help Fieldwork department controlling interviewers' performance effectively. Imagine that Catinet call-center hires many interviewers. Most of them are part-time freelancers. They works in shifts. Whenever interviewers do their jobs, which is interviewing respondents, working hours are summed up. However, working hours is not enough to evaluate whether an interviewer works effectively or not. So, we need to base on the number of successful interviews to calculate interviewers' performance. Fieldwork department would like to know this information to daily keep track their interviewers works easily. Plus, they also want to know the next shifts of interviewers. All of these are the purposes of Interviewer Evaluation task.
Solution
We use Cgscript to get:
1. Interviewer names
2. Interviewer usernames which are user names in Catweb system
3. Performance
4. Hours worked
5. Next shift
And we generate a report that contains all of this information.
After all, we send out the Interviewer Evaluation report to FieldworkStatus@catinet.dk everyday automatically.
Cgscript functions are used in this task:
Interviewer_getPerformanceListInTimeSpan(groupResourceId, startday, endday)
Reference:
\\catproc\Share\CatGlobe Teams\Questionnaire\Projects\Version 5.7\VN2115QNR - Getting the performance of an interviewer group
Demo
This is the final report
Reference
Information and formulas for interviewer performance and working hours:
\\catproc\Share\CatGlobe Teams\Questionnaire\Projects\Version 5.7\VN2115QNR - Getting the performance of an interviewer group
Code for Interviewer Evaluation task is saved in Workflow "Interviewer Evaluation"
( Site:http://mycatinet.catglobe.com/)
